A1c (HbA1c) At-Home Test Kit(R)
Frequently Asked Question's
  • How long will it take to receive my results?

Answer: Your should receive your results in the mail within 10 business days after the
lab has received your sample.

  •  Does my Doctor have to sign the Test Request Form (TRF)?

Answer:  Only If you live in Maryland are you required to have a Doctors signature to
authorize the test.

  • Does my Doctor have to receive a copy of my test results?

Answer:   No.  You only need to fill out the Doctors information if you wish us to
mail a copy of your results, but you should not change your regimen without
consulting your doctor.

  •   Do I have to mail the test immediately after I add my sample?

Answer:   We must receive your test sample within 18 days of your applying
your sample
.

  •   Do your tests have an expiration date?

Answer:  Yes,  Our A1c At-Home kits have an expiration date which can be found
on the Test Request Form.  We can not test any kits which we receive
after the expiration date.

  •    Why do my results differ from my doctors office?

Answer:  Only Hemoglobin A1c tests done by the same method should be
compared to one another.  A1c tests from other companies or
laboratories will not necessarily produce the same readings from your
blood sample.  Be sure to talk to your healthcare professional about
your test results.  Considerable work is being done to standardize the
testing methods but significant differences still exist.  You may wish to
visit the website of the National Glycohemoglobin Standardization
Program
(http://www.missouri.edu/~diabetes/ngsp/index.html).  FlexSite
uses the Roche Unimate methodology which is N.G.S.P. Certified.